Workplace incivility
Uncivil behaviour in the workplace / From Wikipedia, the free encyclopedia
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Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others.[1] The authors hypothesize there is an "incivility spiral" in the workplace made worse by "asymmetric global interaction".[1]
Incivility is distinct from aggression. The reduction of workplace incivility is an area for ongoing industrial and organizational psychology research.