Service model
From Wikipedia, the free encyclopedia
The service model (or servicing model) generally describes an approach whereby labour unions aim to satisfy members' demands for resolving grievances and securing benefits through methods other than direct grassroots-oriented pressure on employers. It is often contrasted to the organising model, and to rank and file organization.
The examples and perspective in this article deal primarily with Australia and do not represent a worldwide view of the subject. (December 2010) |