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Eero (wireless networking brand)
Wireless mesh networking brand From Wikipedia, the free encyclopedia
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eero is a line of wireless mesh networking systems developed by eero LLC, a wholly owned subsidiary of Amazon. eero aims to offer complete home Wi-Fi coverage through the use of multiple interconnected wireless nodes. eero systems automatically route connected devices between nodes depending on signal strength.[2] The first generation eero router was released in February 2016, and since then, several generations have been released.
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History and name
The eero system was announced on February 23, 2016, and made available for purchase that same day.[3]
The name eero was chosen as a tribute to Finnish–American architect Eero Saarinen.[4]
Products
The first generation eero router was pitched as the world's first home mesh Wi-Fi system. It featured 802.11ac (Wi-Fi 5) connectivity with 2.4 GHz and 5 GHz bands, 2x2 MIMO antennas, and beamforming support. Each first-generation eero node offered a range of 1,000 square feet, and the nodes were designed to wirelessly connect to each other, forming an expandable mesh network capable of providing coverage to entire homes.[6]
The original eero stopped receiving guaranteed feature and security updates on September 30, 2022, making it the only eero model that doesn't receive guaranteed software updates.[7]
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Software and services
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eeroOS
eero devices run eeroOS, the company's proprietary operating system. eeroOS regularly receives OTA updates, which, according to the company, typically include performance improvements, new features, and security enhancements.[8][9] Users can manually update eeroOS from the eero app, which is the sole method by which end users are able to set up, manage, and monitor eero mesh Wi-Fi systems.[10]
eero app
The eero app is a mobile application designed to facilitate the setup, management, and monitoring of eero mesh Wi-Fi systems. It is available for iOS and Android devices. Features of the eero app include guided network setup, real-time monitoring of the internet connection and eero nodes, and the ability to add or remove devices to expand or modify the network as needed.[11]
eero Plus
eero Plus (formerly known as eero Secure) is a subscription service offered by eero that provides additional networking and security features to subscribers' eero networks.[12]
Some eero Plus features include:
- Historical data
Enables more detailed tracking of network data usage, providing access to real-time upload and download activity.
- eero Internet Backup
Configures the eero network to automatically connect to a nearby mobile hotspot or external Wi-Fi network as a fallback in the event that the eero system's primary connection fails. The eero system will remain connected to the fallback network until the issue with the primary connection is resolved.
- Ad blocking
eero Plus features a DNS-level ad blocker that automatically filters out most types of ads across the subscriber's eero networks.
- Advanced security
The eero Plus advanced security suite offers active threat protection to guard against viruses, spyware, trojans, and phishing attacks. It continuously monitors for potential threats and blocks them as needed to protect connected devices.
eero for Service Providers
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In November 2020, eero began collaborating with internet service providers (ISPs) to integrate its mesh Wi-Fi systems into their service offerings. ISPs can deploy and manage eero systems via eero for Service Providers, a suite of hardware and software tools.[13]
Some of the tools offered by eero for Service Providers include:
eero Insight
Provides ISPs with real-time insights into customer networks. It includes tools such as network topology views, historical speed tests, bandwidth usage analytics, RF diagnostics, alerts, audit logs, outage detection, fleet analysis, and network health assessments. These capabilities aim to enable ISPs to proactively identify and address potential issues, reducing troubleshooting time and improving customer satisfaction.[14]
eero Secure deployment
eero for Service Providers allows ISPs to deploy the eero Plus subscription service with eero Wi-Fi systems. eero has stated that deploying eero Secure with the company's devices has led to a 40% increase in ISP customer retention.[14]
Co-branded app
Customers are able to self-install ISP-provided eero systems using a co-branded eero app, which displays the ISP's branding along with eero's. This feature indicates the provider of the broadband service within the user-facing app.[15]
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eero for Business
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eero for Business is a subscription service designed specifically for small businesses. It utilizes eero's hardware with software features intended to meet business needs. It's designed to support businesses with up to 100 connected devices, up to 50 employees, and spaces up to 7,500 square feet.[16][17]
Features included with eero for Business include:[17][18]
Multi SSID
Enables the creation of up to four separate SSIDs to segregate traffic for customers, business-critical operations, point-of-sale systems, and IoT devices.
Captive portal
Allows businesses to customize branded captive portals, which are commonly used to present guests with a terms of service, login, or other landing page before they access the network.
Bandwidth limit
Allows for network performance management by allocating specific bandwidth limits to different SSIDs. This feature is intended to prevent any single user or device from consuming excessive bandwidth.
Internet Backup
Automatic failover to a backup internet connection, such as a secondary Wi-Fi network or hotspot, in case of primary service disruption.
Advanced security
Includes features like malware and phishing threat blocking, ad blocking, content filtering, and connected device security for both business and customer data.
Historical data
Allows businesses to access historical network performance data to monitor usage patterns and identify potential issues.
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Hardware specifications
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Reception
Media websites such as CNET and The Verge praised eero's hardware design, ease of use, and Amazon Alexa integration, but criticized its price, missing specialized network features, and the decision to require users to subscribe to eero Plus to access advanced features.[19][20]
References
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