Voya Financial

Voya Financial is an American financial, retirement, investment and insurance company based in New York City. Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.^[2] In April 2014, the company rebranded itself as Voya Financial.^[3] Voya's predecessors had first entered the U.S. market in the 1970s.

Voya Financial, Inc.

Headquarters at Helmsley Building
Company type	Public company
Traded as	NYSE: VOYA S&P 400 component
Industry	Financial services
Predecessor	ING U.S.
Founded	1991; 34 years ago (1991) (As an ING subsidiary)
Headquarters	Helmsley Building New York City, U.S.
Key people	Heather Lavallee (CEO) Michael S. Smith (CFO)
Products	Retirement services Insurance Asset management Employee benefits
Revenue	US$7.6 billion (2020)
Operating income	US$495 million (2020)
Net income	US$-158 million (2020)
Total assets	US$180 billion (2020)
Total equity	US$11.3 billion (2020)
Number of employees	9,000 (2024)
Website	voya.com
Footnotes / references [1]

Voya Financial returned to the Fortune 500 list in 2024, coming in at #487 with $7.3 billion in revenue.^[4]

Operations

One of three Voya Financial buildings in Minneapolis

The company's main center for broker-dealer (the ING Financial Partners division)^[2] and annuities businesses is located in Des Moines, Iowa.^[5] This center was first established in 1997 and employed 400 as of late 2014.^[2][5] On July 31, 2017, Voya entered into an agreement with Cognizant to outsource a broad range of IT services, resulting in layoffs and jobs transferred to Cognizant.^[6]