Kura (company)

Kura is a contact centre company based in Glasgow, Scotland.^[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.^[3]

Kura (CS) Ltd.

Contact Centre Outsourcing Solutions
Citypoint building
Company type	Limited company
Industry	Customer Management Solutions
Founded	2015
Founder	Brian Bannatyne CEO
Fate	Active
Headquarters	Glasgow, Scotland, UK
Number of locations	2
Area served	UK
Key people	Brian Bannatyne, Julie McIntosh, Janine Hunt, Kenny Rodgers, Owen Campbell
Products	Syntelate
Owner	Owner managed
Number of employees	Over 800
Website	www.wearekura.com

History

Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.

Accreditations

Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.