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Welcome Real Time
Software company in France From Wikipedia, the free encyclopedia
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Welcome Real Time (also Welcome Real-time) was a publisher of customer relationship solutions[buzzword] founded in 1996 and based in Aix-en-Provence, France.
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The company was founded in 1996 by Aneace Haddad in Aix-en-Provence, France.[2] The company expanded to include clients in Brazil in 2001.[3] Its solution was used by the Turkish bank Akbank.[4] Eleven years later, in 2012, the company opened new offices in São Paulo.[failed verification]
In 2011, the Russian Standard Bank chose the company's Welcome XLS solution to support management of rewards programs across all of their issued credit cards.[5] This year also saw the company acquire the Singaporean company Axiomatic, and branch out into loyalty program consulting.[6]
In 2012, the company released a point-of-sale solution called "The Loyalty Impact: At Store", which it marketed to banks who then re-sold the service to retailers.[1] The service provided a discount coupon, redeemable at next purchase, to customers in addition to a sales receipt upon completion of a sale.[1] The new solution was used by Barclaycard.[7][8]
In 2012, the company entered Iceland via Valitor, which adopted the Welcome XLS solution,[9] and made it in Red Herring's Europe Top 100.[10] In September 2014, Collinson Group acquired Welcome Real Time to improve the group's loyalty capability.[11]
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