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Accesso
From Wikipedia, the free encyclopedia
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Accesso Technology Group PLC (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.[2] Accesso has 9 offices across the world, and serves 1000 venues globally, providing ticketing, point of sale, virtual queuing, distribution and guest experience management services.[3]
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History
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Accesso was established around 2000, and had entered bankruptcy almost immediately. The company then reemerged in 2007.[4]
In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million.[5][6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores.[5] The merger was seen as a joining of synergistic capabilities and complementary customer sets.[5] Tom Burnet was the CEO of Lo-Q and retained this role after the merger.[5][7] At the time of the merger, accesso's CEO and owner was former Disney executive Steve Brown; after the merger, Brown joined the board of the new company and became the COO of North American operations.[5]
In November 2013, Lo-Q was renamed as accesso to reflect the company's operations.[8] In December 2013, accesso acquired for US$12 million the Taos, New Mexico-based ticketing and point-of-sale software provider Siriusware.[9] The acquisition provided accesso with a client base that included the ski and snow sports market. On 10 November 2014, accesso acquired VisionOne and their ShoWare ticketing product, a customizable cloud-based ticket sales product, expanding the company's client base into entertainment markets such as theaters, sports stadiums and music festivals.[10] On 30 March 2017, accesso acquired Ingresso,[10] a global distribution system for entertainment ticketing. Later in 2017, the company acquired The Experience Engine (TE2),[11] a guest experience management company, which included customers in venues such as theme parks, ski resorts, hotels, quick service food, healthcare and other hospitality-focused operations.[12]
In 2014, penetration of the South Korean market began via a three-year partnership with an in-country consulting firm.[6]
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Products
Accesso offers products for ticketing, virtual queuing, distribution, guest experience and point of sale.
- accesso LoQueue Virtual Queuing:[13]
- Introduced in 2001, accesso's patented accesso LoQueue virtual queuing product allows guests to wait in virtual lines as opposed to physical ones.
- Products for virtual queuing include the Qbot (retired), Qband (retired), Qsmart, and Prism.[14] Several patents have been registered for their concepts.[15][16][17]
- accesso Passport ticketing suite:[18]
- Used by venues including Cedar Fair,[19] Six Flags,[20] and Palace Entertainment.[21] In 2015, Merlin Entertainments Group signed a long-term agreement with accesso.[22]
- accesso Siriusware ticketing & point of sale:[23]
- offers guest management, ticketing, e-commerce and point-of-sale solutions[buzzword] for a wide variety of venues and attractions.
- accesso ShoWare live entertainment ticketing:[24]
- The accesso ShoWare live event ticketing suite provides customizable, cloud-based ticket sales software.[24]
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See also
References
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