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Airlines Reporting Corporation

Airline / travel agent intermediary, data broker From Wikipedia, the free encyclopedia

Airlines Reporting Corporation
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Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. ARC, which is owned by nine major airlines, also offers its transactional data within various industries. In 2024, ARC processed more than $99 billion worth of transactions for its customers.[1]

Quick facts Abbreviation, Formation ...
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History

ARC was established on September 17, 1984, as a privately held company following airline deregulation in the United States. The corporation began operations on January 1, 1985, in Washington, D.C., settling financial ticket transactions between airlines and travel agencies. ARC is the successor to the Air Traffic Conference of America, an operating division of Airlines for America, formerly known as the Air Transport Association of America, Inc. (ATA).

ARC's primary function is to support the travel industry by providing transaction settlement between travel suppliers and resellers. More than 240 airlines rely on ARC's ticket settlement services.[2] The corporation also accredits travel agencies in the United States to sell airline tickets, and provides data information services and analysis based on archived aggregated data.

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Airlines Reporting Corporation (ARC) HQ Arlington, VA
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Shareholders and Board Member Companies

Shareholders:[3]

  • Air Canada
  • Air France
  • Alaska Airlines
  • American Airlines
  • Delta Air Lines
  • JetBlue Airways
  • Lufthansa
  • Southwest Airlines
  • United Airlines

Board Members:[4]

  • ARC – Bonnie Reitz (Chair)
  • ARC – Lauri Reishus (President, CEO)
  • Air Canada – Lisa Pierce
  • Air France – Isabel Monteiro
  • Alaska Airlines, Inc. – Emily Halverson
  • American Airlines – Angie Owens
  • Delta Air Lines – Derek Adair
  • JetBlue Airways - Vijay Raman
  • Lufthansa – Michael Klein
  • Southwest Airlines – Rob Brown
  • United Airlines – Glenn Hollister
  • Chair of Audit Committee – Angie Owens
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Customers

ARC's primary key customers are airlines, travel agencies and other companies in the travel industry. These organizations use ARC data to settle and report transactions, grow their businesses, and support their customers.[5]

In 2017, the US Department of Defense signed a contract with ARC for "airline ticketing and reporting data."[3]

In 2020, the US Department of the Treasury signed a contract for access to ARC's Travel Intelligence Program (TIP) database.[3]

In May 2025, The Lever reported that ARC had collected and sold domestic flight records of US travelers, including passenger names, flight itineraries, and financial data, to the US Immigration and Customs Enforcement agency.[3]

In June 2025, 404 Media reported that ARC had also collected and sold domestic flight records of US travelers to the US Customs and Border Protection Agency (CBP) as a part of ARC's Travel Intelligence Program.[2] As part of CBP's contract with ARC, which began in June 2024 and can be extended through 2029, ARC requested that CBP not publicly reveal that ARC had provided the data.[2]

References

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