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American Health Connection

American patient appointments company From Wikipedia, the free encyclopedia

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American Health Connection is an American healthcare call center corporation,[4] headquartered in Beverly Hills, California. Current business products focus on centralizing appointment scheduling departments, automated reminder calls, patient access consulting, and discharge follow-up calls. The company is most known by its patient communication management process,[3] primarily for large hospitals.[5][6] The company also maintains a small division that focuses on software and system development for both internal and client use.

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History

The company originated in 2009 by Yuriy Kotlyar and Azadeh Williamson. After two years of research and development, American Health Connection was incorporated by early 2011.[citation needed] An unconfirmed research report suggested the company was the first to implement a work-at-home[7] model for its patient communication specialists in healthcare industry. The same research reports that as of 2014, the American Health Connection workforce exceeded 450[citation needed] agents,.[8] As of September 2014, American Health Connection has been approved for Military Spouse Employment Partnership.[9]

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References

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