Boeing Global Services

Boeing Global Services (BGS) is a division of The Boeing Company. It provides aftermarket support, such as maintenance and upgrades, to customers who purchase equipment from the company's other divisions, Boeing Commercial Airplanes and Boeing Defense, Space & Security, or other manufacturers. The division was established on July 1, 2017,^[3] and is headquartered in the Legacy West development in Plano, Texas.^[4]

Boeing Global Services

Boeing Global Services headquarters in the Legacy West development in Plano, Texas
Company type	Division
Industry	Aviation
Founded	July 1, 2017; 8 years ago (2017-07-01)
Headquarters	Legacy West, Plano, Texas , United States
Area served	Worldwide
Key people	D. Christopher Raymond (President and CEO)
Revenue	US$20.0 billion (2023)
Operating income	US$3.6 billion (2023)
Total assets	US$16.7 billion (2023)
Number of employees	21,662 (2024)
Parent	The Boeing Company
Website	services.boeing.com
Footnotes / references Financials as of December 31, 2024[update]. References:[1][2]

BGS is one of the most profitable divisions of Boeing, earning a record US$19.1 billion in 2023 in revenue at a time when the company's other two divisions operated at a loss.^[5][6][7] The revenue split is 60% commercial and 40% military.^[5]

Services offered by the division include aircraft maintenance, converting aircraft to freighters, parts distribution, and developing technology. However, despite the company's financial success, it has also faced frustration from customers in its parts business in response to long lead times and increased prices for parts.^[5]