Charles Tyrwhitt

Charles Tyrwhitt Shirts Limited (/ˈtɪrɪt/ TIH-rit),^[3] also known as CT Shirts, is a British multi-channel men's clothing retailer specialising in dress shirts, ties, suits, casualwear, shoes and accessories.^[1]

Charles Tyrwhitt Shirts Limited

Company type	Private limited company[1]
Industry	Clothing
Founded	1986; 39 years ago (1986)
Founder	Nicholas Wheeler
Headquarters	London, United Kingdom
Products	Men's wear and accessories
Revenue	GBP185 million (2022) [2]
Net income	GBP32 million (2022)
Number of employees	614 (2022)
Website	www.charlestyrwhitt.com

It was founded as a mail order company in 1986 by Nicholas Wheeler while he was a student at the University of Bristol:^[4] Wheeler has stated that he started the business because he thought he "could make a shirt better than anybody else".^[3][5] In 1997, the company opened its first store on Jermyn Street in London, notable for its history in British shirt making.^[6]

Wheeler's wife, Chrissie Rucker, is the founder and owner of The White Company.^[7]

History

A shirt made by Charles Tyrwhitt

Flagship store of Charles Tyrwhitt on Jermyn Street in London

In 1986, Charles Tyrwhitt was founded as a mail order company by Wheeler while studying at the University of Bristol. The company began operating from a small space on Fulham Road, London, before expanding the business with retail and e-commerce stores. Beginning as a men's shirt maker, the offering has since expanded to include suits, shoes, knitwear, accessories and a collection of business casual wear.

Greg Hodder was the first CEO to be appointed; previously, the company was under the control of founder Nick Wheeler with no formal CEO position.^[8] Hodder was CEO 2008–2017, and David Boynton from 2017 to 2018.^[9] Michael Stanier briefly was CEO 2018–2019.^[10]

Luke Kingsnorth has been the CEO since April 2019.^[10]

Awards

Charles Tyrwhitt was awarded first place for customer service in the 2011 Sunday Times Profit Track 100 awards.^[11]

Charles Tyrwhitt earned awards at the Top 50 Companies For Customer Service Awards, including Best Web Chat, Best E-Retailer, second place for Calls and third for best overall customer service.^[12] Charles Tyrwhitt received the Queen's Award for Enterprise for International Trade in 2016.^[13]