Communications training

Communications training or communication skills training refers to various types of training to develop necessary skills for communication. Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports.^[1]

Purpose

In organizations, it is necessary to communicate with different sub-groups and overcome difficulties in effective communication. Since each sub-group has a unique sub-culture, an effective communications trainer may assist organizational members in improving communications between sub-groups of the organization. It is necessary to ensure that communications between individuals the various sub-cultures serve to meet the mission and goals of the organization. Communications training can assist leaders to develop the ability to perceive how various individuals and subgroups relate to each other and make appropriate interventions

Types of skill development

• Listening skills
• Influence Skills
• Responding to conflict
• Customer service
• Assertiveness skills
• Negotiation
• Facilitation
• Report writing; business and technical writing
• Public speaking, effective presentation
• Speaking skills
• Interacting skills