Conversable

Conversable is a SaaS based Artificial Intelligence (AI) powered conversational platform, headquartered in Austin, Texas. It allows customers to create intelligent, automated response flows through conversations in any messaging channel or voice platforms.^[2][3] It has offices in Austin and Dallas.

Conversable Inc.

Founded	2015; 10 years ago (2015) in Austin, Texas, United States
Founders	Ben Lamm Andrew Busey
Headquarters	815-A Brazos Street, Suite 318, Austin , United States
Number of locations	2
Area served	Worldwide
Key people	Ben Lamm CEO Andrew Busey CPO
Number of employees	39 (2018[1])
Website	conversable.com

Some of companies using Conversable platform includes Budweiser,^[4] Wingstop,^[5] Pizza Hut,^[6] T.G.I. Friday's,^[7] Sam's Club,^[8] Shake Shack,^[9] CES,^[10] Whole Foods^[11] and 7-Eleven.^[12]

History

In 2015, Conversable Inc. was founded by Ben Lamm, founder and CEO of digital creative design studio Chaotic Moon Studios, which was acquired by Accenture, and Andrew Busey, former CEO & co-founder of social game company Challenge Games Inc., which was acquired by Zynga.^[13] It received funding of $2 million from angel investors.^[14]

In March 2017, Conversable launched a new product called AQUA (Answer Questions Using AI), which is a business intelligence (BI) platform.^[15][16][4]

In 2018, Conversable was acquired by LivePerson to "help LivePerson continue to accelerate its goal of providing conversational commerce products to customers," according to CEO Robert LoCascio.^[17]

Overview

It helps companies to deliver on-demand content, customer self-service, and conversational commerce via messaging channel and voice applications.^[13][14]

Partnership

The company is partnered with Phobio in January, 2018.^[18] It is also partnered with Olo,^[19] Hinduja Global Solutions,^[20] Booz Allen Hamilton,^[21] Ernst & Young,^[16] Mindtree,^[22] WPP^[23] and Pactera.^[24]