Delivery Solutions

Delivery Solutions is an American-based software company that provides Software as a Service (SaaS) options to enterprise merchants, such as last-mile delivery, same-day delivery, curbside pickup, and Buy Online Pickup In-Store (BOPIS).

Delivery Solutions

Company type	Subsidiary
Industry	Logistics, Software as a Service (SaaS)
Founded	2018; 7 years ago (2018)
Founders	Arshaad Mirza, Manil Uppal
Headquarters	Plano, Texas, United States
Area served	United States, Canada, United Kingdom, Europe, Australia
Products	Same-day delivery, curbside pickup, BOPIS, omnichannel delivery platform, post-purchase services
Services	Retail logistics, delivery fleet aggregation, analytics, reverse logistics
Parent	UPS
Website	www.deliverysolutions.co

In May 2022, Delivery Solutions was acquired by United Parcel Service and became a subsidiary. It partners with Walmart, Sephora, Abercrombie & Fitch, ShopRite, and Total Wine & More, operating in North America, the U.K., Australia, and Europe.

History

Delivery Solutions was founded in 2018 by Arshaad Mirza and Manil Uppal,^[1] who had previously started Lash Delivery, an alcohol delivery service.^{[citation needed]} They saw an opportunity to create a platform that brought together different delivery fleets to help retailers improve their last-mile deliveries.^[2][3]

In 2019, Delivery Solutions launched its same-day delivery system and worked with Total Wine & More.^[4][5]

In 2020, the company added more features, including curbside pickup, BOPIS, order tracking, reverse logistics, and analytics. By 2021, Delivery Solutions had processed $660 million in orders.^[6] In May 2022, Delivery Solutions was acquired by UPS and became a subsidiary.^[7] Although it is now part of UPS, the company continues to operate under its original name and management.^[8][9] After the acquisition, the founders of Delivery Solutions, Arshaad Mirza and Manil Uppal, continued to lead the company until they exited in 2024.^[10]

Overview

Delivery Solutions provides a platform for retailers to manage various delivery options like same-day delivery, curbside pickup, and BOPIS.^[11][12] The company's services help retailers improve their customer experience and reduce supply chain and distribution risks.^[13][14] Delivery Solutions serves a range of businesses, including retailers like Abercrombie & Fitch, Walmart, ShopRite, Total Wine & More, and Sephora.^[15] The company operates in the U.S., Canada, the U.K., Australia, and Europe.^[16]