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Ibex Global
Business process outsourcing company based in Washington, D.C. From Wikipedia, the free encyclopedia
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Ibex Global, formerly known as TRG Customer Solutions, is an American business process outsourcing company based in Washington, D.C..[1]
 | An editor has determined that sufficient sources exist to establish the subject's notability. (June 2024) |
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History
Ibex was founded in 2002 as TRG Customer Solutions. It is partially owned by TRG Pakistan.
In 2014, Ibex opened a call center in Spring Hill, Tennessee.[2]
In 2018, Ibex closed its call center in Indiana and laid off 105 employees.[3]
Fraud Allegations
In June 2025, the Sindh High Court delivered a 52-page judgment in J.C.M. No. 12 of 2025, which found that senior executives of TRG Pakistan Limited—including Mohammed Khaishgi, the Chairman of IBEX Limited’s Board—had acted in a manner that was “unlawful, fraudulent and oppressive.”[4] The case involved the use of approximately US $150 million of TRG’s own funds, routed through a Bermuda-based shell company, to illegally acquire TRG shares in violation of Section 86(2) of the Companies Act, 2017. Although the judgment was directed at TRG Pakistan, it raised concerns over governance practices at IBEX Limited due to the overlapping leadership.[5][6][7]
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References
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