Top Qs
Timeline
Chat
Perspective

Measurement dysfunction

From Wikipedia, the free encyclopedia

Remove ads

Measurement dysfunction describes a situation or behavior where actual data metrics, statistics and especially their meaning (or communicated meaning), can become problematic due to misuse.[1][2][3] Specifically, in areas such as Human Resources (Performance measurements[4]), Technology (Safety[5]), Finance or Health,[5] measurement dysfunctionality are critical, as it can lead to negative outcomes, wrong predictions or forecasts.

Practices to avoid:[6][3]

  • Reward of wrong behavior (also persons who manipulate[7])
  • Measuring the wrong things[8]
  • Measuring either not enough or too much
  • Cheating or data manipulation (intentional or unintentional due to wrong calculation models, systematic errors, human errors, etc.)

On eliminating dysfunctional measurement:[9]

  • Establish, and monitor the move to and adherence to ‘policies’ for good, functional measurement
  • Support technical correctness
  • Periodically evaluate the information need and value delivered by measurements
Remove ads

Trivia

"What gets measured gets manipulated."[10][11]

See also

References

Loading related searches...

Wikiwand - on

Seamless Wikipedia browsing. On steroids.

Remove ads