Minister for Customer Service and Digital Government

The Minister for Customer Service and Digital Government is a minister in the Government of New South Wales responsible for administering legislation and policy in relation to the state's revenues, consumer affairs regulations, innovation policy, property and housing administration, co-operative societies, and government records in New South Wales, Australia. The minister's responsibilities also include matters relating to government services and service delivery, and their improvement.^[1][2][3][4]

Minister for Customer Service and Digital Government
Incumbent Jihad Dib since 5 April 2023
Department of Customer Service
Style	The Honourable
Nominator	Premier of New South Wales
Appointer	Governor of New South Wales
Inaugural holder	John Waddy (as Minister for Services)
Formation	3 January 1975

The minister administers their portfolio through the Customer Service cluster, in particular the Department of Customer Service, Service NSW, the State Records Authority, NSW Registry of Births, Deaths and Marriages and a range of other government agencies.^[5]

Ultimately the ministers are responsible to the Parliament of New South Wales.

List of ministers

Customer service and digital government

The following individuals have served as Minister for Customer Service and Digital Government, or any precedent titles:

Ministerial title	Minister [2]	Party		Ministry	Term start	Term end	Time in office	Notes
Minister for Services	John Waddy		Liberal	Lewis (1) (2)	3 January 1975	23 January 1976	1 year, 20 days
Minister for Services	Ron Mulock		Labor	Wran (1)	14 May 1976	10 February 1977	272 days
	William Haigh				10 February 1977	19 October 1978	1 year, 251 days
	Bill Crabtree			Wran (2) (3)	19 October 1978	2 October 1981	2 years, 348 days
	Peter Anderson			Wran (4)	2 October 1981	26 May 1982	236 days
Minister for Administrative Services	Matt Singleton		National	Greiner (1)	25 March 1988	24 January 1989	305 days
	Robert Webster				24 January 1989	6 June 1991	2 years, 133 days
	Anne Cohen		Liberal	Greiner (2) Fahey (1) (2) (3)	6 June 1991	4 April 1995	3 years, 302 days
Minister for Public Works and Services	Michael Knight		Labor	Carr (1)	4 April 1995	15 December 1995	255 days
	Carl Scully				15 December 1995	1 December 1997	1 year, 351 days
	Ron Dyer			Carr (2)	1 December 1997	8 April 1999	1 year, 128 days
	Morris Iemma			Carr (3)	8 April 1999	2 April 2003	3 years, 359 days
Minister for the State Plan [a]	Linda Burney		Labor	Keneally	8 December 2009	28 March 2011	1 year, 110 days	[7]
Minister for Finance and Services	Greg Pearce		Liberal	O'Farrell	3 April 2011	1 August 2013	2 years, 120 days
	Andrew Constance				1 August 2013	23 April 2014	265 days
	Dominic Perrottet			Baird (1)	23 April 2014	2 April 2015	2 years, 282 days
Minister for Finance, Services and Property				Baird (2)	2 April 2015	30 January 2017
	Victor Dominello			Berejiklian (1)	30 January 2017	23 February 2019	6 years, 57 days	[8][9]
Minister for Customer Service				Berejiklian (2) Perrottet (1)	2 April 2019	31 March 2021		[3]
Minister for Customer Service and Digital					31 March 2021	21 December 2021 (2021-12-21)
Minister for Customer Service and Digital Government				Perrottet (2)	21 December 2021 (2021-12-21)	28 March 2023 (2023-03-28)		[4]
	Jihad Dib		Labor	Minns	5 April 2023	incumbent	2 years, 94 days

See also

• New South Wales portal
• Politics portal

• List of New South Wales government agencies

Notes

1. The State Plan was intended to provide better service delivery across the public sector in New South Wales.^[6]