NH Predict

nH Predict is a computer program developed by naviHealth that implements an algorithm that has allegedly been used by health insurance companies including United Healthcare and Humana^[1][2] to automatically deny coverage to patients.^[3][4][5] It is reported to work by cross-correlating patient health records with those of other patients.^[6] The software allegedly has a 90% error rate.^[7][8]

It is estimated that such software automates away 50–75% of human labor that would be involved in such tasks.^[9]

A class action lawsuit (Estate of Gene B. Lokken et al. v. UnitedHealth Group, Inc. et al.) was filed in November 2023 against UnitedHealth Group regarding use of this software.^[10][11][12] UnitedHeath Group have stated that the lawsuit is unjustified.^[11]