Niki.ai

Artificial intelligence company From Wikipedia, the free encyclopedia

Niki.ai

Niki was an artificial intelligence company headquartered in Bangalore, Karnataka. It was founded in May 2015[3] by IIT Kharagpur graduates Sachin Jaiswal, Keshav Prawasi, Shishir Modi, and Nitin Babel.

Quick Facts Formerly, Founded ...
niki.ai
Formerlyzabbed
Founded1 March 2015; 10 years ago (2015-03-01)
Udaipur, India[1]
Founder
  • Sachin Jaiswal
  • Shishir Modi
  • Keshav Prawasi
  • Nitin Babel
Headquarters,
India
12°56′35″N 77°37′19″E
Number of locations
1 (2018)
Area served
India
Number of employees
50[2] (2018)
Websiteniki.ai
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The Niki android app was launched for a limited beta in June 2015,[4] then released for public during YourStory's TechSparks 2015, and is a Tech30 company.[clarification needed] The company raised an undisclosed amount in seed funding[5] from Unilazer Ventures,[6] a Mumbai-based VC firm founded by Ronnie Screwvala, in October 2015. This was followed by another seed funding round by Ratan Tata in May 2016.[7] The company then raised US$2 million in Series A round of funding from SAP.iO, existing investors and some US and German-based investors, among others.[8] Niki.ai shut down in October 2021 as per media reports. Website not working.[9]

Product

The product is an artificial intelligence-powered chatbot which works as an intelligent personal assistant, named Niki. Leveraging natural language processing and machine learning, Niki presents a chat-based[10] natural language user interface to the users where they can interact with Niki in their natural language. Niki understands how users chat in India,[11] deciphers the words, in the context of product/services that they would like to purchase, and comes up with apt recommendations.

Initially, it was only available on the Android platform as a mobile app. The company has expanded its operations to the Facebook Messenger and Apple iOS platforms.[12] The company aims to soon be present on more messaging platforms like Slack and WhatsApp.

The company currently provides 20+ services to over 2 million consumers, covering a wide spectrum ranging from utility services like mobile recharge, bill payments, travel services like cabs,[13] buses, hotels[14] and entertainment services like movies and events. Services such as flights and healthcare are also planned.[15]

Partnerships

In September 2017, Infosys Finacle joined with Niki.ai to provide chat-based service to banking customers.[16]

In August 2017, Niki partnered with LazyPay to enable a 'buy now, pay later' feature for its users.[17]

See also

References

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