Snapforce CRM

Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.^{[1] [2] [3] [4]}

Snapforce

Company type	Private
Industry	Software as a Service
Founded	2013; 12 years ago (2013)
Founder	Richard Gabriel
Headquarters	Mahwah, New Jersey, USA
Services	Sales management Customer relationship management Cloud computing solutions
Website	www.snapforce.com

Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.^[5]

Deployment options

Snapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.^{[6] [7]}

Recognition

In May 2014 the company became the first crm software provider to offer telephony services as a native feature.^[8]

Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. ^[9]