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SupportSave

American company From Wikipedia, the free encyclopedia

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SupportSave Solutions, Inc. (NASDAQ BB: SSVE) is a US-based offshore business process outsourcing (BPO) company that provides customer relationship management services, transcription and captioning, and back office support. The company serves clients in a variety of industries such as travel and hospitality, financial services, technology, telecommunications, consumer products, healthcare and insurance, entertainment and education, and law enforcement.

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SupportSave is based in Los Angeles, California, but it also holds operations in the Philippines. For its fiscal year ending May 31, 2009, SupportSave reported 96% revenue growth over its previous fiscal year.

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Corporate affairs

Current executives

History

SupportSave was founded on May 2, 2007, by Christopher Johns. Its original business model was to provide outsourced web-based customer management services to internet-based companies via chat and e-mail. During that period, SupportSave had 100 clients and 400 employees and was essentially a call center taking no calls. Today SupportSave has over 1500 employees, operates on 3 continents and serves companies in retail, e-retail, technology, energy and travel. Its clients include; Office Depot, OfficeMax, Greyhound Lines, DocuSign, Harvard Business Publishing, US Auto Parts, Yellow Pages (YP.com), Checkpoint Software, Westinghouse, Element and Major Energy.[2][3][4][5][6]

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Notes

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