Surface Go 4

The Surface Go 4 For Business is the fourth generation model of the Surface Go series of devices, targeted at businesses rather than consumers, introduced as the successor to the Surface Go 3 For Business by Microsoft at their Surface Event on September 21, 2023.^[1] The tablet runs Windows 11 Pro. The Surface Go 4 is currently the first business-only product in the Surface Go series ^[2]

Surface Go 4

Developer	Microsoft
Product family	Microsoft Surface
Type	2-in-1 detachable tablet computer
Generation	Fourth
Release date	3 October 2023; 20 months ago (2023-10-03)
Availability	Available only at Microsoft Surface For Business Store
Introductory price	$579 to $779
Operating system	Windows 11 Pro
CPU	Intel Processor N200
Memory	8 GB RAM
Storage	64GB, 128GB, 256GB
Removable storage	MicroSDXC
Display	10.5 inch Touchscreen PixelSense Display 1920 x 1280, (220 ppi) 3:2 Aspect Ratio Gorilla Glass 3
Graphics	Intel UHD Graphics
Sound	2W stereo speakers with Dolby Audio, 3.5 mm headphone jack, Dual far-field Studio Mics with Voice Clarity
Input	Built in: touchscreen, ambient light sensor, accelerometer, gyroscope, magnetometer Sold separately: type cover, mouse, stylus pen, Surface Dial
Camera	Front: 5 MP, 1080p HD Rear: 8 MP, 1080p HD
Touchpad	On the Surface Type Cover (sold separately)
Connectivity	Wifi 6, Bluetooth 5.1
Power	24W
Online services	Microsoft Store,Microsoft 365
Dimensions	245 mm x 175 mm x 8.3 mm (9.65 in x 6.9 in x 0.33 in)
Weight	521 grams (1.149 lb)
Predecessor	Surface Go 3
Website	www.microsoft.com

While the Surface Go 4 is marketed as a device for businesses, it can be purchased by the general public from both the Microsoft Store^[3] and various other stores.^[4]

Unlike the previous version of the Surface Go, the move to business has made some previous features in the Surface Go 3 to be removed, including the option for an LTE Module and alternate color ways. In addition, Microsoft has pivoted to marketing the repairability of the device noting its replaceable components within the device specifications.

Configuration

Surface Go 4 For Business configuration options[5][6]
Price tier in USD		CPU	GPU	RAM	Internal storage	LTE	Color
Commercial
$689		Intel N200	Intel UHD Graphics (32 EU @ 750Mhz)	8 GB LPDDR5 4800 MHz (soldered)	64 GB UFS 3.1	No	Platinum
$799					128 GB UFS 3.1
$919					256 GB UFS 3.1

Features

• Windows 11 Pro or Windows 10 Pro
• 10.5-inch 1920x1280 (220PPI) 3.2 PixelSense™ Touch Display
• 12th Gen Intel N200 processor
• Intel UHD Graphics GPU
• 8 GB RAM
• 64 GB, 128 GB, and 256 GB storage options
• Windows Hello with IR camera for facial recognition logon
• A headphone jack, USB-C port, and microSD card slot
• The 8.3 mm thick tablet weighs 521 grams (1.15 pounds) without the type cover.
• Up to 12.5 Hours of battery life
• Serviceability

Hardware

The Surface Go 4 is the 7th addition to the lightweight 2-in-1 Surface lineup. The Surface Go 4 is aimed toward small to mid-sized businesses. The tablet chassis material has largely stayed the same since the first generation. There is only one option for the processor, the Intel Processor N200, based on the Alder Lake microarchitecture. The N200 is 80% faster than the previous processor in the Surface Go 3, however the website does not specify which processor this is in reference to. The device doesn't come in a 4GB configuration, so all options of the Suface Go come with 8GB of RAM. Storage on the device is the same as the previous model, with options for 64GB, 128GB, or 256GB of internal storage.

The device has a single USB-C Type 3.1 Gen 1 (5Gbps) full function port. Allowing for the use of charging and displayport output through the USB-C Connector. The system has a proprietarty Surface Connect port for charging and docking the device to other accessories. The front-facing camera assembly has an infrared sensor that supports login via Windows Hello. The device comes with a Dual far-field Studio Mic setup with Voice Clarity, improving on the previous microphone array.

The Surface Go 4 uses the same 8-pin keyboard interface as the previous Surface Go models, so the device is compatible with previous type covers.

Software

The Surface Go 4 runs Windows 11 Pro or Windows 10 Pro depending on how the device is configured.

The device also supports Windows Hello login using biometric facial recognition.^[7]

Windows 11 comes with multiple default applications along with options to add Microsoft 365 applications in Business Standard, Business Premium, or a 30-day free trial Version.

Serviceability

With the pivot to businesses, Microsoft needed to make their devices more enticing to business users and their IT Departments. Microsoft designed the Surface Go 4 to be much more repairable than its predecessors. According to Microsoft, the following components are FRUs, or Field replaceable Units:

• Display
• Battery and back cover
• Kickstand
• Hinge
• Motherboard
• MicroSDXC card reader
• Type Cover connector
• Front camera
• Rear camera
• Windows Hello camera
• Speakers

Along with notifying businesses of what parts are replaceable, Microsoft provides documentation^[8] on how to troubleshoot your device, articles made for specifc device types,^[9] Where to purchase parts, and FAQs for the most common issues.

As part of the initiave to make their devices repairable, Microsoft has partnered with iFixit in order to provide instructions and spare parts. Parts can also be ordered directly from Microsoft through the Microsoft Store.^[10]

Timeline

Timeline of Surface devices v t e
Sources: Microsoft Devices Blog Microsoft Store