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Techinline
From Wikipedia, the free encyclopedia
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Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]
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Product
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How it works
FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.[4]
Features
FixMe.IT can be used to access both on-demand and unattended machines [5]
The local expert can chat with the remote client, view and control the client’s desktop.[6]
The expert may reboot the remote machine and the connection will be restored automatically.[7]
Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[8]
The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[9]
Other features include session recording, reporting, and multi-monitor support.[10]
Licensing policy
Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[11]
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References
External links
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