Top Qs
Timeline
Chat
Perspective
Transversal Corporation
From Wikipedia, the free encyclopedia
Remove ads
Transversal Corporation is a British software company specializing in cloud-based knowledge management.
History
Transversal was founded in 1998 by Davin Yap and David MacKay, researchers at the University of Cambridge, to develop a business application for answering customers' questions. Yap served as CEO until 2003 and again from 2005 to 2014, when he was replaced by company executive Heather Richards.[1][2][3]
In 2007, Transversal was named one of the UK's 20 fastest-growing venture companies.[4] During the 2010s it broadened its geographical reach by opening offices in Australia, Germany and the United States.[5][6]
In 2019, Transversal was acquired by Verint Systems.
Remove ads
Products and services
Transversal provides knowledge management software for customer-facing websites, contact centers and enterprise systems.[7] It offers an end-to-end implementation service (including consultancy and design), as well as an API to enable its technology to be integrated with existing platforms.[8][9]
Awards and recognition
Transversal and its clients won the Contact Centre Association's award for Best Technology Partnership in 2008, 2009 and 2010.[10][11][12] In 2014, Transversal was a top-ten finalist in the SME category at the Digital Leaders awards[13] and a finalist in the Technology Services Industry Association's Vision Awards.[14] KMWorld named Transversal among its vendors of "trend-setting products" from 2014 through 2018,[15][16][17][18][19] and listed Transversal as one of the "100 companies that matter in knowledge management" from 2015 through 2019.[20][21][22][23][24] In 2018, Transversal's CEO Heather Richards was named Cambridge Judge Business School Woman Entrepreneur of the Year.[25]
References
External links
Wikiwand - on
Seamless Wikipedia browsing. On steroids.
Remove ads