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WNS Global Services

Business process outsourcing company in India From Wikipedia, the free encyclopedia

WNS Global Services
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WNS (Holdings) Limited (NYSE: WNS) is an Indian multinational business process management company. The company is headquartered in New York, London and Mumbai.[5][6][7] On July 7, 2025, French IT services and consulting firm Capgemini announced an agreement to acquire WNS for US$3.3 billion.

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The company employs over 62,000 individuals. WNS is publicly traded on the New York Stock Exchange under the ticker symbol WNS.[8]

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History

WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities. In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.[9] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.[10][11]

In 2005, WNS acquired Trinity Partners.[12] The company went public in 2006, listing on the New York Stock Exchange (NYSE). WNS subsequently acquired Marketics (2007),[13] Aviva Global Services (2008), and Denali Sourcing Services (2017).[14][15]

Later acquisitions included Vuram (2022), The Smart Cube, and OptiBuy (2023).[16][17][18][19]

In March 2025, WNS acquired American software company Kipi.ai at an agreed deal of $75 million.[20]

On 7 July 2025, Capgemini announced its acquisition of WNS for $3.3 billion.[21]

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Operations

WNS has 64 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.[22]

Acquisitions

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References

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