DirecTV

DirecTV (stylized as DIRECTV) is an American satellite television service provider. The company is based in California. It is part of AT&T.^[2]

DirecTV, LLC.

Formerly	The DirecTV Group, Inc. (2004–2015)
Company type	Subsidiary
Industry	Satellite television
Predecessor	Hughes Electronics
Founded	June 17, 1994; 31 years ago (1994-06-17) (as DirecTV)[1]
Headquarters	El Segundo, California , U.S
Areas served	United States, Latin America, the Caribbean /Americas
Products	satellite pay television, pay-per-view, streaming television
Owner	AT&T Inc.
Parent	AT&T Communications (2015—present)
Website	www.directv.com www.directvla.com

A standard DirecTV satellite dish with Dual LNB on a brick wall. The dish shown uses the old logo of the AT&T affiliate mentioned.

Its satellite service began on June 17, 1994. The service provides digital satellite television to households in the United States, Latin America and the Caribbean Islands.^[3]

DirecTV also has internet television service.

Customer Service

In 2007, DirecTV was awarded a J.D. Power award for cable and satellite TV satisfaction.

The customer service of DirecTV is provided by many third-party owned call centers both inside and outside the U.S.

Review from Better Business Bureau

In August 2008, The Boston Globe reported that DirecTV had been receiving as many as 20,000 complaints in almost three years to Better Business Bureau about DirecTV slipping on cancellation fees.^[4]

In August 2010, Better Business Bureau reported that it had gotten over 39,000 complaints in the previous three years. The BBB gave DirecTV an F (failing) grade. Many of these complaints concerned the fees for early termination, billing and service issues.^[5]